Daniel Rafatpanah

Operations Architect & Systems Strategist

Executive Summary

I help regulated retail businesses stop leaking time, money, and energy.

If your operation mostly works but relies on heroics, memory, and constant supervision, I build systems that remove those failure points. My focus is practical and outcome-driven: fewer errors, lower labor cost, cleaner compliance, and calmer day-to-day operations.

I currently act as the operational systems lead for a multi-location cannabis retailer, owning the workflows that keep inventory accurate, cash accounted for, compliance intact, and daily work moving without interruptions or guesswork.


Who This Is For

If any of the following sound familiar, you are exactly who I work with:

  • Deposits take too long and still don’t reconcile cleanly
  • Inventory exists in the system but not on the shelf
  • Compliance depends on people remembering rules under pressure
  • Staff training takes too long and still produces mistakes
  • You’re paying for software that doesn’t actually reduce work
  • Marketing is active, but operations can’t keep up

I design systems that make the correct outcome the easiest one.


What I Actually Do

I design and operate operational infrastructure for regulated retail.

That usually means:

  • Removing manual math and duplicate data entry
  • Replacing spreadsheets with tools built for real workflows
  • Baking compliance into the process instead of enforcing it afterward
  • Reducing cognitive load for staff so errors drop naturally
  • Building systems that keep working when people are busy, tired, or new

This is not advisory work. I build things that run every day.


Impact at a Glance

  • $180K+ in operational value delivered through labor reduction, loss prevention, and eliminated software spend
  • 95% reduction in reconciliation and processing errors
  • Zero critical compliance failures across three high‑volume locations

These results came from system design, not heroics.


Selected Systems & Projects

Deposits Were Slow, Error‑Prone, and Stressful — So I Removed the Math

POSaBIT Daily Deposit Automation Tool

Daily deposits relied on complex spreadsheets, manual math, and constant corrections.

I built a browser‑based tool that replaces deposit sheets with a simple, guided workflow:

  • Copy‑paste import directly from the POSaBIT dashboard
  • Automatic calculation of deposits, payouts, and discrepancies
  • No licensing fees, no local installs, works in any modern browser

Impact

  • $22K annual labor savings (2.25 hours/day × 3 locations)
  • 95% reduction in deposit errors
  • $2,400/year eliminated software licensing
  • Zero training time for new employees

[View Live Demo]


Inventory Was Getting Lost Between “Back Stock” and the Floor

Second Stock Inventory Intelligence System

Back‑stock inventory regularly failed to reach the sales floor due to naming inconsistencies and poor visibility.

I built a lightweight browser extension that:

  • Scans POS inventory pages in real time
  • Detects items in back stock with no matching floor stock
  • Tolerates naming noise, brackets, and formatting inconsistencies
  • Links directly to the correct edit screen for fast correction

No data leaves the machine. No new workflow for staff.

Impact

  • ~$45K prevented annual inventory loss
  • 75% improvement in back‑stock compliance
  • Real‑time accountability without added labor

[View Project Details]


We Were Paying Thousands a Month for a Generic E‑Commerce Layer

Custom API‑Driven E‑Commerce Ecosystem

Third‑party marketplaces introduced high monthly fees, generic branding, and poor SEO due to iframe limitations.

I architected a custom, API‑driven e‑commerce site that integrates directly with the POS, syncing inventory in real time and fully bypassing third‑party platforms.

Impact

  • $30,000+ annual savings in eliminated platform fees
  • Full ownership of customer data and SEO performance
  • Custom UX designed for high‑volume inventory browsing

Cash Accountability Relied on Informal, Unwritten Processes

Financial Controls & Change Management System

Manual till reconciliation created friction for new employees and made cash tracking unreliable.

I built a calculator‑driven application that:

  • Shows exact change required per denomination
  • Integrates with shift deposits and safe counts
  • Maintains an auditable cash history automatically

Impact

  • $8K annual savings through reduced training time
  • 100% cash accountability across locations
  • Faster onboarding with consistent results

Menus Took Hours to Update and Still Had Errors

Automated Menu Generator & Brand System

Manual menu updates across three locations consumed 12+ hours weekly and frequently introduced pricing mistakes.

I built an automated system that:

  • Generates accurate, branded menus in seconds
  • Highlights promotions automatically
  • Eliminates duplicate data entry entirely

Impact

  • $18K annual labor savings
  • Zero menu‑related pricing complaints since launch
  • Single source of truth for all menu outputs

Marketing Needed to Scale Without Breaking Operations

AI‑Powered Marketing & Automation Pipeline

Cannabis marketing requires high output under strict censorship and compliance constraints.

I built an AI‑assisted content pipeline that:

  • Reduces production time while maintaining compliance
  • Supports social, email, web, and in‑store promotion
  • Integrates cleanly with inventory and menu systems

Impact

  • 60% reduction in content production time
  • 20% year‑over‑year sales growth
  • 2,400% increase in online menu engagement

Core Expertise

Operations & Systems

  • Workflow architecture and automation
  • POS configuration and failure analysis
  • Inventory and compliance systems
  • Financial controls and audit readiness
  • Multi‑location operational scaling

Technical

  • API‑driven automation
  • Custom internal tools (browser‑based)
  • JavaScript and scripting
  • Network and security coordination
  • Vendor system integration

Regulated Retail Focus

  • Cannabis compliance and reporting
  • Cash‑heavy retail controls
  • Staff‑usable system design
  • Risk reduction through structure

How I Work

I believe systems should support people, not police them.

If a process relies on memory or constant vigilance, it will eventually fail. I design tools and workflows that reduce cognitive load, surface problems early, and allow teams to focus on customers while the system handles the complexity.

Every project is evaluated against three questions:

  • Does it reduce risk?
  • Does it save or generate money?
  • Does it make daily work clearer?

If it doesn’t do at least one of these, it doesn’t ship.


Let’s Talk

If you’re looking for someone who can stabilize operations, reduce chaos, and build systems that last, I’m open to conversations.

Every project is designed to either save money, make money, or eliminate problems — ideally all three.

Email Me

View Portfolio

Download Resume